Help
Our Commitment to You

Surprise.com takes your privacy seriously. Your personal information will not be sold or otherwise distributed to third parties without your consent. Surprise.com is not a source of unsolicited email.

What Our Privacy Policy Covers

This policy covers what personal information Surprise.com collects, how that information is collected and why we need it. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.

This policy does not cover the practices of companies other than Surprise.com or people who are not employed or managed by Surprise.com. Third party sites provide the products and services listed on Surprise.com and these sites have their own privacy statements and are not covered by this policy.

What Information We Collect and How We Use It

Surprise.com collects your email address and any other personal information you choose to provide. The only information required to create a Surprise.com account is a working email address; all other information is optional and used solely to provide increased functionality to you.

Surprise.com automatically receives and records information on our server logs from your browser, including your IP address, browser type, and the page(s) you request. This information is collected anonymously and is used to better understand how people use our site and improve its performance.

Surprise.com uses information for the following general purposes: to customize your Surprise.com experience, notify you (at your request) of products and services which may be of interest to you, conduct research, and provide certain services you sign up for that involve contacting you by email.

Who Has Access to Your Information

As a matter of policy Surprise.com does not sell, rent, share or otherwise distribute any of your personal information to third parties except in certain specific circumstances. Those circumstances are as follows:

  • We receive a subpoena, court order or other legal demand for your information.
  • We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, or as otherwise required by law.
  • Surprise.com is acquired by or merged with another company. In this event Surprise.com will notify you before your information is transferred and becomes subject to a different privacy policy.
  • Some of our services allow you to make certain information public or accessible to certain individuals. If you make use of these services Surprise.com will share your information as you request.

In addition, we limit access to personal information about you to employees who we believe reasonably need to come in contact with that information to provide services to you or in order to do their jobs. We have physical, electronic and procedural safeguards to protect your personal information.

What are Cookies and Why do We Use Them

Cookies are a standard Internet technology, and many major web sites use them to provide useful features for their members. Cookies allow us to store and retrieve login and other information on a user's system. They provide us with data that we can use to improve our service to you.

Cookies themselves do not personally identify users, although they do identify a user’s computer. The default setting for most browsers is to accept cookies; if you prefer you can set yours to refuse them. If you choose not to accept cookies you will not be able to take full advantage of Surprise.com.

Does Surprise.com Send Unsolicited Emails?

Surprise.com will not send you any unsolicited information, including email. You will receive emails that form an essential part of our service, and if you request it Surprise.com will send you reminders, and notification of new products or services.

How You Can Make Changes to Your Account

You can edit your Surprise.com account information at any time from the My Account Page. You may also delete your account at any time; this action will ensure that Surprise.com will remove all of your details from our system and that we will not contact you directly other than to respond to requests you may make of us in the future. Please be aware that deleting you account is permanent and we will not be able to retrieve your information once you have removed it from our system.

What Happens if Surprise.com Makes a Change to This Policy

If Surprise.com intends to make a change to our privacy policy we will post a notice on this site. All changes will become effective only after proper notification has been given. If your account preferences allow us to send you information we will also notify you by email.

How You Can Contact Us

If you have any questions about this privacy statement, the practices of this website or your dealings with this website you may get in touch with us through the Contact Us page, or by writing to:

Surprise.com
133 S. California Ave #C202
Palo Alto, CA 94306
USA